View from the Balcony

In order to remain effective when under attack, a leader must be able to get some distance from the challenging situation in order to gain perspective. hbr

The authors refer to this practice as "going to the balcony" in order to see the bigger picture and possibly break the spell of groupthink or temporary hysteria that prevails on the ground.

This chapter uses several examples of the ways in which leaders can effectively use the balcony. This chapter was published as Chapter 3 of Leadership on the Line by Ron Heifetz and Marty Linsky.